Conduent hiring Director, Workforce Management in United States | LinkedIn (2024)

Do you enjoy leading a team?

Are you passionate about operational effectiveness and continuous improvement?

About The RoleWe are currently seeking a Director of Workforce Management to join our team. As the Director of Workforce Management, you will lead the development of workforce planning strategies, including the provision of workforce analytics and reporting to improve performance, address workforce challenges, and support business decision-making.

Responsibilities

• Assessing organizational staffing and identifying requirements and solutions to meet workforce objectives.
• Designing, implementing, and consulting on performance management, succession planning, and workforce planning.
• Driving large-scale workforce planning efforts that solve complex or endemic problems.
• Leading critical projects to improve planning and forecasting efficiency for global operations.
• Promoting a culture of excellence, inclusion, learning, diversity, and innovation.

Requirements

• Having 7+ years of progressive experience in workforce planning with leadership experience.
• Effectively communicating with and influencing stakeholders at all levels.
• Demonstrating a proven track record of driving key strategic workforce planning initiatives across all levels of an organization.
• Leading collaborative, multi-functional projects and toggling between strategic and tactical efforts seamlessly.
• Identifying technology solutions and tools to solve business problems.
• Establishing and leading cross-functional teams and working groups.
• Earning trust, maintaining positive and professional relationships, and contributing to a culture of inclusion.
• Having experience with NICE WFM or other Workforce Management tools (Verint, Aspect, Genesys, etc.).

Flexible WorkingAt Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions:

• Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.

Working For YouPerks and rewards designed for you:

• Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
• Retirement Savings: We will support you as you save for your future.
• Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
• Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
• Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

Join UsAt Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

• Bring your authentic self to work.
• Grow and thrive, both personally and professionally.
• Make a difference with our clients, in our communities, and with the millions of people we support.

When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $110,000-$140,000